When attempting to troubleshoot a particular problem with an RTU, there are a variety of functions available from Diagnostics menu. To access this menu, you must be connected to the RTU you would like to test. Select Diagnostics from the menu bar.
The following menu options are available:
1) Factory Settings Report
CATALYST Summary Report:
Boot Version: 1.54
Code Version: 1.54
Manufactured: Aug 30 2000 16:45:58
For Customer: Your Company
Country: USA
Serial#: S00000
Model#: C10-2-020-1450
System Board Info:
RAM Size: 512 Kbytes
Number of Channels: 256
Number of Destinations: 96
Number of PINs: 96
Number of Devices: 4
Modem Chipset: RCV336DPFSP Re 44BC
Physical IO Module Info:
Multi-Function Inputs: 4
NVM Module Info:
Slot #1 Base: 0x00200000 Size: 2 Mbytes
Slot #2 Base: 0x00400000 Size: 2 Mbytes
Slot #4 Base: 0x00800000 Size: 2 Mbytes
CODE Base: 0x00800000 Size: 576 Kbytes
NVROM Base: 0x00890000 Size: 448 Kbytes
NVRAM Size: 5 Mbytes
2) Statistics and Counts
Diagnostic Summary Report: Total 24hours
Power failure alarm count is 0 0
Phone line failure count is 0 0
Communications alarm count is 0 0
Log overflow count is 0 0 (events)
Call-in count is 1 1
Call-out count is 11 11
Alarm count is 0 0
Operator acknowledgment count 0 0
Reset count is 1
Reset history is:
AC Power is ON.
Battery is CHARGED.
PLC Communications Report for NET 1:
Scan time is 0 second(s).
Communication with all node(s) is normal.
The total error count is 0.
Last 10 errors are: 0, 0, 0, 0, 0, 0, 0, 0, 0, 0
Alert count is 0.
3) File System Diagnostics
File System Report:
NVM Error Events: total=0
Block Erasure Differentials:
BLK 0 1 2 3 4 5 6 7 8 9 A B C D E F
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
90 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02
Oldest Block has been erased 2 times
Record usage:
dirty=17860 free=1555 logs=341 speech=347 database=42 system=0
Total of 46 Files using 182Kbytes in 51 segments.
Log files: 800Kbytes reserved, 86K in use, 35K undelivered.
Other files: 4236Kbytes reserved, 97K in use.
4) Channel Diagnostics --
This function reports channel communication status and count of channel communication errors, for all channels. For example,
CHANNEL 1 diagnostic report:
The Source Net Address is "0*1*1".
The violation condition is status only.
The Destination Net Address is "".
The value report format is UNSIGNED.
Linked to Destinations: 1-50, Printer and Log File.
The alarm trip delay is 2 second(s).
CHANNEL 1 reading is 492 status only.
The raw value is 492.
Communications Report:
The current communications status is ERROR code 0.
The communications error count is 0.
CHANNEL 5 diagnostic report:
The Source Net Address is "1*1*40005".
The low setpoint is 3.33.
The high setpoint is 1024.
The Destination Net Address is "".
The transformation option is SCALED:
points are <0, 0> and <100, 1000>.
The value report format is Float 7.
Linked to Destinations: ALL DESTINATIONS.
The alarm trip delay is 2 second(s).
CHANNEL 5 reading is 750 NORMAL.
The raw value is 75.
Communications Report:
The current communications status is ERROR code 0.
The communications error count is 0.
CHANNEL 6 diagnostic report:
The Source Net Address is "1*1*10008".
The violation condition is alarm on 1 raw value.
The Destination Net Address is "".
The value report format is 0 reported as OFF.
Linked to Destinations: ALL DESTINATIONS.
The alarm trip delay is 2 second(s).
CHANNEL 6 no violation NORMAL.
The raw value is 0.
Communications Report:
The current communications status is ERROR code 0.
The communications error count is 0.
5) Device Diagnostics, Reports
This function reports all available device information, including overruns, parity errors, etc.
PLC Communications Report for NET 1:
Scan time is 0 second(s).
Communication with all node(s) is normal.
The total error count is 0.
Last 10 errors are: 0, 0, 0, 0, 0, 0, 0, 0, 0, 0
Alert count is 0.
6) Device Diagnostics, Self-Tests
This function performs a diagnostic self-test on all devices. All available diagnostic counters and information will be reset. Self-test either returns test result as normal or it reports the error code(s).
Modbus Network Device test is NORMAL.
Printer Device test is NORMAL.
AlarmWare Port Device test is NORMAL.
Log File Device test is NORMAL.
7) Network Diagnostics, Summary Reports
This function reports all network statistics for all networks.
Configuration Summary for Protocol Network:
Scan is ENABLED.
Protocol is MBMASTER. (will always show this even when the Ethernet network is chosen)
Local node address is 1.
Communications alarm timer is 200 second(s).
Transaction timer is 0.2 second(s).
Delay timer is 0 second(s).
Serial parameters for device 1:
Stopbits are 1.
Databits are 8.
Baudrate is 9600.
Parity is EVEN.
PLC Communications Report for NET 1:
Scan time is 0 second(s).
Communication with all node(s) is normal.
The total error count is 0.
Last 10 errors are: 0, 0, 0, 0, 0, 0, 0, 0, 0, 0
Alert count is 0.
Configuration Summary for Printer:
Scan is ENABLED.
Language is ENGLISH.
Report format is all text.
Linked to channels: 1-10, 101-256.
Conditions logged are: session attempts , configuration changes , channel alarms , acknowledgment and reset to normal.
Serial parameters for device 2:
Stopbits are 1.
Databits are 8.
Baudrate is 19200.
Parity is NONE.
Flow control option is RTS/CTS/DTR.
Configuration Summary for AlarmWare Port:
Protocol is SFP.
Serial parameters for device 3:
Stopbits are 1.
Databits are 8.
Baudrate is 57600.
Parity is NONE.
Configuration Summary for Log File:
Scan is ENABLED.
Language is ENGLISH.
Linked to channels: 1-90, 111-200, 211-256.
Conditions logged are: ALL.
Data sampling is ENABLED:
start DAILY at 00:00 (HH:MM)
repeat interval is 00:00:05:00 (DD:HH:MM:SS).
Data sampling parameters are:
800 Kbytes reserved for log file.
Auto-start logfile session is at 90 percent of limit.
Logfile overflow option is STOP LOGGING.
8 )Network Diagnostics, Self-Tests
This function performs a diagnostic self-test on all networks. All available network diagnostic counters and information will be reset. Self-test either returns test result as normal or it reports the error code(s).
9 )Destination Diagnostics
This function reports diagnostic information for all destinations, including date/time of last session and total number of sessions.
Destination Session Summary Report:
Destination 1: 25 session attempts. Last session on Tue Jul 10, 2001 14:33:58.
.
Destination 2: 0 session attempts .
Destination 3: 32 session attempts. Last session on Wed Jul 11, 2001 10:38:24.
.
Destination 4: 8 session attempts. Last session on Tue Jul 10, 2001 14:29:58.
10 )Active Channel Configuration
This function reports diagnostic information for all active channels. Report does not include information on disabled channels.