Hardware Limited Warranty: Legacy Autodialers

RACO Manufacturing and Engineering Co. Inc., warrants this product to be in good working order for a period that differs by product line and is detailed below:

In the event of failure of any part(s) (excluding batteries), due to defect in material or workmanship occurring within that warranty period, RACO will, at it’s option repair or replace the product at no charge for parts or labor. All billable repairs after the warranty term will carry a ninety day warranty. Any alteration of the product without instruction from RACO's Engineering Department will automatically void this warranty. If alterations of the unit are authorized by RACO, please complete the authorization form in the Owners Manual and return the form to RACO to ensure the warranty. Under no circumstances will RACO be responsible for consequential or secondary damages.

The defective product should be returned, insured and freight prepaid, securely packaged to the address listed below. Please call Customer Support at 800 449-4539 for a Return Authorization Number.

Customer Support will be available from 8:00 a.m. to 4:30 p.m. (PST), Monday through Friday (excluding holidays). When you call Customer Support with a technical problem or to request a Return Authorization number please have the products serial number and a detailed description of the problem you are experiencing.

RACO Manufacturing and Engineering Co. Inc.
Customer Support
727 Allston Way, Suite B, Berkeley, CA 94710