AlarmAgent -- CSA -- Managing Notification Groups

What are "Notification Groups" and how are they configured?

Notification Groups are lists of users in a system designated to receive Alarm Notifications in response to any particular alarm condition.

Once created, Notification Groups allow you to direct that certain alarm conditions cause notification to the selected group, and most valuably, in the order and by the methods you select. Having created Notification Groups, then in a separate subsequent step you will need to specify which alarms (which channels on which RTUs) are linked to each such named group. This will be done on the RTU.

In most cases, it is highly desirable to create Notification Groups, even if you do not need to differentiate between users who will be notified for different alarm conditions. Notification Groups provide a very helpful means of controlling the order and timing in which notifications occur, as well as selecting the notification methods.

To manage notification groups, click on the "Continue to Manage Groups" button from the Manage Users page.

In order to create Notification Groups, first it is necessary to designate a name for the intended group. It might be named Mechanical, Electrical, Supervisor, local geographical area, or whatever might be appropriate in your system.
To designate the name of a new group, click on the Add Group Names button or to edit an existing group, select the proper group and click on "Edit Group".

Enter your chosen name for this group, along with any explanatory comments you may wish to enter in the group description textbox.

Blast Mode

Select this checkbox if you would like all Email or Text Message recipients in a notification group to receive a blast notification (all notifications occur at the same time) when an alarm is escalated. This applies only to email and text messages.

Default Group

By default, the "Everyone" group is used when no Notification group has been assigned, or when a group is assigned, but there are no members of that group.