Channels on my RTU are being reported as suspended. What is suspension and how can I clear it?
A channel is suspended if it has been subjected to excess alarm activity. The suspended state will clear within 24 hours, or it may be cleared manually. When suspension is set to 3, if any given channel goes into alarm, then returns to normal, then goes into alarm again within the indicated Suspension Timer period, it will not be allowed to send additional alarms for the duration of the Suspension Timer period. This suspension time begins at the time of the initial alarm.
Note: Newer units now have a default suspension of 11 transitions.
If you wish to clear the suspended status of an RTU channel before it would otherwise time out, temporarily disarm and then rearm the RTU, either from the web site or by visiting the RTU site.