Manual control of output relays

Step-by-step instructions to configure your account to allow users to manually change an output relay and how a user can change the relay on their own.

Configure Account to Enable Manual Control of Output Relays

  1. First, the user has to be given this ability by an CSA under manage users tab.
    1. Under the “manage users” tab, select the user to be given this ability.
    2. Change  the last line on the page labeled “Allow user to manually control relay outputs” to Yes.
    3. Press “Save & Return to User list” button on bottom right

Screen Shot 2022-04-26 at 1.06.21 PM


Controlling an Output Relay

  1. Once the user logs in the new settings will be available
  2. Selects the “View RTU Status” tab.
    1. This user will now have that ability anytime they log in and the RTU is powered up.
  3. They then select the RTU by name.
  4. At the bottom of the page will be the “MANUAL RELAY OPERATIONS” section.
  5. Both relays are listed with the current open/closed status condition.
  6. In the “Change” area they can now send a signal to “open/close or pulse” the relay at the RTU.
  7. The signal will be shown under “Current Command Queue” until the RTU updates the status.  This can take a few seconds.
  8. The relay has now been changed to the new state
  9. User can proceed to the next RTU and take whatever action they deem appropriate (in the case of controlling multiple RTUs

Screen Shot 2022-04-26 at 1.09.54 PM