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      Resetting my Verbatim / Verbatim Gateway to factory default settings

      How do I reset my Verbatim / Verbatim Gateway to factory default settings?

      1. Locate JB5 on the left hand edge of the main board. It will be 3-4  inches up from the bottom of the board.
      2. Now locate JB3. JB3 will be one inch to the right of JB5 on main boards VMP5 and below.
      3. On main  boards VMP 6 and above, JB3 will be about one inch above JB5, or about halfway from top to bottom.
      4. With the unit on, short the two pins of JB3 for 3-4 seconds.
      5. You should hear a rushing sound in the speaker as you do this. Release the short and allow the unit to finish booting.
      6. Occasionally, you may need to repeat this operation, If you do, hold  the short for about 10 seconds this time.