APPLICATION: GENERATORS AND CRITICAL FACILITIES
Know your backup power works before you need it
Generator run status, fuel level, transfer switch state, battery, room temperature, intrusion, and utility power loss. RACO watches the systems that only matter when everything else has failed, and tells you while there is still time to act.
Always watching
the genset you only think about in an outage
Redundant alerts
the alarm survives the power event that triggered it
Runs through outages
Li-ion backup, 26+ hr in low-power mode
What you monitor
The full backup-power and facility picture
Genset, fuel, transfer, battery, and the room around them, all on one device that runs through the outage.
Generator run status
Run, fail, and common-alarm contacts so you know the genset started and is carrying load.
Fuel level
Transfer switch and power
Utility power loss and transfer switch state to confirm the handoff actually happened.
Battery and charger
Room temperature and HVAC
Intrusion and power loss
Easy to implement
Up and running without a network project.
No carrier to choose, no IP addresses to configure, no inbound ports to open. The device ships pre-provisioned for cellular.
1. Mount and wire
Install the Gen2 in your panel and land your field signals on the spring-clamp terminals: floats, transducers, flow meters, pump status.
2. Cloud configuration
Register the device in the RACO Monitoring Center, then set channels, alarm thresholds, and your notification and escalation groups from any browser.
3. Get alerted
Receive voice, text, or email alerts with escalation. Cellular delivers first; satellite steps in if a cellular alarm isn't confirmed within 2 minutes.
Applications
The unmanned sites that cannot afford to go dark
Common at telecom shelters, treatment plants, data centers, and remote control rooms.
Telecom shelters
Generator, fuel, battery, temperature, and intrusion at unmanned remote shelters.
Water and wastewater plants
Backup power and transfer status alongside process alarms on the same device.
Data centers and control rooms
Room temperature, HVAC, UPS, and intrusion with early escalation.
Remote critical facilities
Utility loss, genset run status, and environment at sites with no staff.
Integrated solution
Managed in the RACO Monitoring Center.
Every Verbatim Gen2 is integrated with the RACO Monitoring Center out of the box. Configure devices, define alarms, route notifications, and review your event history from any browser, no software to install.
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Register devices and assign them to sites
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Configure channels, thresholds, and notification groups
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Acknowledge alarms and review timestamped event logs
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Remote arm and disarm for maintenance windows
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1 year of data history included, with 3 and 5 year add-ons
Questions? We've got answers
FAQ
Will the alarm get out if utility power is down?
Yes, that is the point. The Gen2 carries a Li-ion battery, 2-plus hours at full power and 26-plus hours in low-power mode, so it keeps monitoring and alerting during the outage. A multi-carrier SIM and native satellite fallback add a second delivery path.
Does it require network or IT configuration?
Not for standard deployments. There is no LAN access, no user IP configuration, and no inbound ports. Optional PLC and industrial-protocol integration (EtherNet/IP, Modbus TCP) is planned for a future release.
Is the Verbatim Gen2 a traditional SCADA system?
No. Its better!
It is a dedicated monitoring and alarm-notification device that supplements your existing operational systems. If you want remote monitoring, basic process control, or intuitive visualization, but you don't want all the cost, time, and complexity of a SCADA system, you'll love it. If you want sub-second PID loops and demanding ladder logic, you should consider a more traditional SCADA system.
Does it guarantee alarm delivery?
No. Notifications are best-effort and depend on factors outside RACO's control, including carrier networks and site conditions. The cellular-plus-satellite design adds a second delivery path, but you should keep local safeguards and response procedures in place.
What happens if connectivity is lost?
The device keeps monitoring inputs and running alarm logic locally, and it queues events to send when connectivity returns. It also includes a connectivity-loss alert so you know if a device stops checking in.
Which cellular carrier does it use?
A multi-carrier embedded SIM selects the best available network automatically (carriers such as AT&T, Verizon, Rogers, and Bell, by location and signal). No carrier setup is required at install.
Is the satellite the same as Starlink?
No. The Gen2 uses low-bandwidth satellite messaging on the Skylo network to transmit alarm and telemetry data. It is not broadband internet and does not require a dish or router.
Delivering legendary service
Backed by real people who know this market
RACO has manufactured industrial monitoring equipment in the United States for decades. When you call, you reach a technician, not a queue.
Live Help for Life
Free live chat with trained RACO technicians during business hours, plus a toll-free line at (800) 722-6999. Onboarding and regular refresher training at no cost.
Always-on resources
A 24/7 web support center with documentation, wiring diagrams, commissioning checklists, and FAQs, optimized for desktop and mobile.
Built to last
A 24-month hardware warranty, signed over-the-air firmware updates, and a watchdog that recovers from faults without a site visit.
Don't be shy
Talk to a RACO expert
Tell us about your sites and a real person will help you scope the right setup. No SCADA project required.