Key takeaways
- Two alarm points, a power outage and a high wet well, were enough for this plant to eliminate a shift.
- Operators who can change the phone numbers themselves cut service costs.
The challenge
An unattended plant at night
The plant had no one on site overnight to catch a power outage or a high wet well.
The solution
Two alarms and a list of numbers to call
A Chatterbox calls a list of numbers until it gets through, states the problem, and the staff member presses a button to acknowledge. It still calls if a condition clears, adding “now normal”.
The results
Quicker response, lower cost
Crews arrive faster and already know the problem. The plant eliminated a shift, cut overtime and saved $10,000 in a year.
