Key takeaways
- Off-hours monitoring means the utility hears about a problem before its customers do.
- Analog inputs turn tank signals into real levels you can check by phone.
The challenge
Nights and weekends were blind
Before the upgrade there was no way to monitor either facility off-hours. Staff relied on customers and the fire department to tell them something was wrong.
The solution
A Verbatim on 11 points
A Verbatim VSS-8C with an analog card converts tank signals to levels and watches the telemetry line from Salisbury. Staff can call in any time for a spoken status report.
The results
Information first hand
Officials are alerted when tanks drop below acceptable levels, and are considering monitoring individual pumps and adding more systems.
