Key takeaways
- Flow, start rate and level data can flag a struggling pump before it fails.
- Moving from twice-daily manual checks to on-demand checks takes a labor-intensive routine off the crew.
- City regulations now require AlarmAgent on any new pump station.
The challenge
Twice-daily manual checks on a fast-growing network
Midlothian’s pump monitoring meant checking stations by hand twice a day. That was costly in labor, and with no early warning, a failing pump could still go unnoticed until it caused damage or a backup.
The solution
Wireless, web-based monitoring at all 12 stations
The city added AlarmAgent to watch flow rates, start rates and water levels at each station and to alert operators to pump inefficiencies before serious damage or backups can occur.
The results
A pump saved by a mop head alert
The system soon proved its worth. A maintenance worker was alerted to a pump inefficiency, found the pump clogged with a mop head and cleared it before any major issues could occur.
Checks moved from twice a day to on demand, and the city now requires AlarmAgent on every new pump station it builds.
